PRIVACY POLICY (Enero Cooper LLC)
Last Updated: January 28, 2026
Business Name: Enero Cooper LLC (“we,” “us,” “our”)
Service Area: Georgia and Florida
Contact: Office 678-367-0839 | Text 470-670-0839 | Fax 678-367-4913
This Privacy Policy explains how we collect, use, and share information when you use our website, forms, and related online services (the “Site”).
1) Information We Collect
We may collect the following categories of information:
A. Information you provide
Contact information: name, email, phone number
Business information (if applicable): business name, operations details
Insurance-related details: vehicle/unit counts, garaging location, DOT/MC (if trucking), drivers, coverage needs, renewal dates, claims/loss info you choose to provide
Life insurance intake details you choose to provide (non-medical intake fields)
B. Information collected automatically
Device and usage data (e.g., IP address, browser type, pages visited, time on site)
Cookies and similar technologies (see Section 6)
C. Communications
If you contact us by email, phone, or text, we may keep records of that communication.
2) How We Use Information
We use information to:
Provide quotes, respond to inquiries, and deliver requested services
Connect you with appropriate carriers/markets for underwriting and quoting
Communicate with you about your quote request, service updates, and policy-related support
Improve our Site, forms, and customer experience
Maintain security, prevent fraud, and comply with legal obligations
3) How We Share Information
We may share information in the following ways:
Insurance carriers, wholesalers, and underwriting partners for quoting, underwriting, issuing, and servicing policies
Service providers who help us operate the Site and business (e.g., CRM, hosting, analytics, communications tools), under contractual obligations to protect data
Legal and compliance: to comply with law, enforce our terms, or protect rights, safety, and property
We do not sell your personal information.
4) SMS Privacy and Consent
If you provide your phone number and opt in to SMS:
We may send texts consistent with the consent you provided (non-marketing/service and/or marketing). Consent is collected through an affirmative opt-in method.
You can opt out at any time by replying STOP.
Message and data rates may apply.
SMS consent is not shared with third parties for their own marketing purposes. (We may use service providers to send messages on our behalf, but they are not permitted to market to you independently.)
5) Data Retention
We retain information only as long as needed for:
Quoting and servicing requests
Legal, tax, regulatory, and insurance recordkeeping requirements
Dispute resolution and enforcement of agreements
Retention periods vary depending on the purpose and applicable legal requirements.
6) Cookies and Analytics
We may use cookies and similar technologies to:
Remember preferences
Understand Site traffic and performance
Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
7) Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8) Your Choices
You may:
Request to update or correct your information by contacting us
Opt out of marketing emails (where applicable) using the unsubscribe link
Opt out of SMS by replying STOP
Request information about what we have on file, subject to legal limitations and verification
9) Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the latest version. Continued use of the Site after changes means you accept the updated Policy.
11) Contact Us
Questions or requests regarding privacy?
Enero Cooper LLC
Office: 678-367-0839 | Text: 470-670-0839 | Fax: 678-367-4913